SHOP VIGOR WEAR
-RETURN POLICY
Item doesn't fit or is damaged after you receive it? We accept returns of *unwashed, unworn, unused VIGROR SPORT WEAR merchandise with original tags attached within 7 days of delivery for a refund of the purchase price, less shipping and handling charges and the retail price of Gift With Purchase (GWP), if applicable.
The following items are final sale:
Customized and Special Order Items
Items personalized after VOGOR purchase
Practice Wear
Leotards
Jersey
Headwear (bows, headbands, hair elastics, etc)
Bags
We do not accept unconditional refunds, except for force majeure, once we determine that we meet the refund conditions, we will refund you.
Proof of Purchase – Each online transaction has a unique order number. The order number associated with the returned item is required to obtain a return authorization.
Inspecting Your Return – All items will be inspected upon arrival and must be unworn, unwashed, undamaged, unused, unaltered and with all original tags attached. We may refuse returns if the returned item shows obvious signs of use, pet dander, makeup, deodorant, perfume or similar product stains. If we believe that the item cannot be returned, our customer service team will contact you and return the item to you.
Refunding Returns – Refunds (minus shipping and handling charges) will be issued to the original form of payment and are usually processed within 7-14 business days after the return inspection process.
IMPORTANT NOTICE: VIGOR SPORT WEAR does not accept unauthorized returns.
Privacy Policy
Thank you for visiting our store. We are committed to respecting the privacy rights of all individuals, regardless of where they are, and have adopted this privacy policy ("Privacy Policy") to explain how we collect and process your information (defined below) through your use and interaction with the Website or when you call us to place an order, how we share (or not share) any of your data, how we store and protect any of your information, how you can update and control any of your information, the rights you may have regarding your information, and other information related to your privacy.
Please read this Privacy Policy carefully and use the information therein to make informed choices. If you have any concerns or questions about our privacy practices, please feel free to contact us. By visiting this website, registering for an account, or purchasing products from us, you agree to all the terms set forth in this Privacy Policy.
If you do not agree to this Privacy Policy, please do not use this website, purchase our products, or provide us with any information. Your continued use of this website and/or our services constitutes your consent to this Privacy Policy.
Scope of this Privacy Policy. This Privacy Policy applies to any activity you participate in or visit on our website, when you place an order with us via email, or when you otherwise communicate with us about our products or services (including through WhatsApp).
Personal Information We Collect. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
“Log files” track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you navigate the Site.
We may obtain information about you from social media platforms you use when you use our Site or use our Services, or from social media platforms that share information with us or allow you to share information with us, such as Facebook, Twitter, Spotify, TikTok, and Instagram. For example, if you post content to a feed on a third-party social media site or use a social media platform in conjunction with the Site, if you create or log into your account on the Site using credentials from a third-party site (e.g., username and password), or if you like or follow us on a social media platform, we may collect the information you share with us or that these social media platforms share with us in accordance with their privacy policies and privacy settings. For more information on the privacy practices of social media platforms, please review the privacy policies and settings of the social media platforms and networks you use. You can update your privacy settings directly on each social media platform.
SHIPPING & DELIVERY
Track your order
We will provide a tracking number within 1-2 days after shipment.
You can track your order status at the following websites:
https://www.dhl.com/us-en/home/tracking.html
https://www.fedex.com/en-us/tracking.html
https://www.ups.com/track?loc=en_US&requester=ST/